A client can file a complaint
- by e-mail to: Compliance@metzler.com or
- in writing to the postal address:
B. Metzler seel. Sohn & Co. AG
Metzler Asset Management GmbH
Metzler Pension Management GmbH
60329 Frankfurt/Main, Germany
Following a review of the complaint, the client is informed of any outcomes in writing. To ensure that all risks and problems are ascertained and resolved, the compliance function monitors the complaints management system.